Something that almost everyone I know, self included, could benefit from -
How to Listen Better
It (listening) is the second most difficult skill. Reading is the
most difficult.
Listening Skills
The first skill that you can practice to be a good listener is to act like a good listener.
A second skill is to use the other bodily receptors besides your ears. You can be a better listener when you look at the other person. Your eyes pick up the non-verbal signals that all people send out when they are speaking.
It is extremely difficult to receive information when your mouth is moving information out at the same time. A good listener will stop talking and use receptive language instead. Use the I see . . . un hunh . . . oh really words and phrases that follow and encourage your speaker's train of thought.
A final skill is to move your mind to concentrate on what the speaker is saying. You cannot fully hear their point of view or process information when you argue mentally or judge what they are saying before they have completed. An open mind is a mind that is receiving and listening to information.
It seems to me that this last skill is the most important. It requires a little bit of empathy which allows one to connect with whoever is speaking.
2 comments:
What was it u were trying to say here...speak up! I CAN'T HEAR U!!!
Can you hang on a second, I have to take this call.
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